Raving Fans!

ā‚¬15,99
118 noliktavā, gatavs nosūtīŔanai

Kenneth H. Blanchard

160 psl.

1998 m.

MinkŔtas virŔelis

Svītrkods: 9780006530695

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.

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